Terms and conditions

Introduction

1. Purpose of the Terms: These Terms and Conditions ("Terms") are intended to govern your use of our online gaming platform (the "Platform"). By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Acceptance of Terms: If you do not accept these Terms, please do not use the Platform.

3. Age and Legal Restrictions: You must be at least 18 years old (or the age required by your jurisdiction) to use the Platform. By using the Platform, you confirm that you are within the permitted age range in your jurisdiction.

2. Account Registration

2.1 Eligibility: You may register an account with us if you meet our eligibility criteria, which includes being at least 18 years old and residing in a jurisdiction where online gaming is permitted.

2.2 KYC and Verification Requirements: To comply with anti-money laundering regulations, we require all users to undergo Know Your Customer (KYC) verification upon registration. This may include providing identification documents and proof of address.

2.3 Responsibility for Account Security: You are solely responsible for the security of your account, including maintaining the confidentiality of your login credentials.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods: We accept a variety of payment methods, including credit cards, e-wallets, and cryptocurrencies.

3.2 Minimum and Maximum Limits: The minimum deposit amount is €10, while the maximum deposit amount varies depending on your account level. The minimum withdrawal amount is €50, with no maximum limit for VIP accounts.

3.3 Processing Times and Fees: Deposits are typically processed instantly, while withdrawals may take up to 24 hours to be processed. We do not charge any fees for deposits or withdrawals, but some payment methods may incur additional charges.

3.4 Anti-Money Laundering Policy: We have an anti-money laundering policy in place to prevent and detect money laundering activities on the Platform.

4. Bonuses and Promotions

4.1 How Bonuses Are Credited: Bonuses are credited to your account automatically upon meeting the required conditions, as specified in our promotional terms.

4.2 Wagering Requirements: You must wager the bonus amount a minimum of 30 times before withdrawing any winnings associated with the bonus.

4.3 Expiry and Abuse Clauses: Bonuses expire after 14 days if not used within that timeframe. We reserve the right to revoke bonuses or void winnings in cases of abuse, including but not limited to, using bots or automated systems to place bets.

5. Gameplay and Fairness

5.1 RNG Usage: Our games use Random Number Generators (RNGs) to ensure fairness and randomness.

5.2 Game Malfunctions: If a game malfunctions, we reserve the right to void any bets placed during the malfunction period.

5.3 Limits on Play and Responsible Gaming Tools: We have implemented limits on play and responsible gaming tools, including self-exclusion options, deposit, wager, and session limits.

6. Responsible Gambling

6.1 Self-Exclusion Options: You may choose to self-exclude from the Platform for a minimum period of 24 hours or up to six weeks.

6.2 Deposit, Wager, and Session Limits: We offer deposit, wager, and session limits to help you manage your gaming activities responsibly.

6.3 Help and Support Links: We provide links to reputable organizations that offer support and resources for responsible gaming.

7. Prohibited Activities

7.1 Bonus Abuse: We prohibit bonus abuse, including but not limited to, using bonuses in conjunction with other promotions or offers.

7.2 Fraud, Collusion, or Manipulation: Any form of fraud, collusion, or manipulation is strictly prohibited and may result in account suspension or closure.

7.3 Use of Bots or Automated Systems: Using bots or automated systems to place bets is strictly prohibited and may result in account suspension or closure.

8. Account Suspension and Closure

8.1 Voluntary Account Closure: You may choose to close your account at any time by contacting our customer support team.

8.2 Breach of Terms: We reserve the right to suspend or close your account if you breach these Terms, including but not limited to, violating our anti-money laundering policy.

8.3 Inactivity and Dormant Accounts: If your account remains inactive for a period of 12 months, we may classify it as dormant and charge an administrative fee.

9. Privacy and Data Protection

9.1 Information Collected: We collect information from you to provide the services on the Platform, including personal data such as name, address, and payment details.

9.2 Use and Storage of Personal Data: We use and store your personal data in accordance with our privacy policy, which is available upon request.

9.3 GDPR Compliance: As required by the General Data Protection Regulation (GDPR), we ensure that your personal data is processed fairly, lawfully, and transparently.

10. Limitation of Liability

10.1 Losses: We are not responsible for any losses or damages resulting from your use of the Platform, including but not limited to, losses due to system errors, third-party links, or other external factors.

10.2 System Errors: We reserve the right to void any bets placed during a system error period.

10.3 Third-Party Links: We are not responsible for the content or services provided by third parties linked from our Platform.

11. Amendments and Updates

11.1 Right to Modify the Terms: We reserve the right to modify these Terms at any time, with or without notice.

11.2 Notification of Changes: Any changes will be communicated to you through a notification on the Platform or via email.

By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept these Terms, please do not use the Platform.